Santa Monica Bay dental lived up to all the good reviews that I’ve read about them. I had a dental emergency, and my regular dentist’s office had reduced hours because of the covid-19 quarantine and couldn’t see me for 3 weeks. So I called SM Bay Dental and they agreed to help me during a noon hour opening later the same week.
The office is immaculately clean and well prepared for safe work during the pandemic. All the staff members wear masks and work behind Plexiglas shields in the reception area. They are very friendly, well-organized, and professional, however, and they were able to get me into an exam room within just 1-2 minutes after my arrival. When they give you an appointment, you are encouraged to fill in all the pre-visit questionnaires on their website prior to the visit, so there is almost no paperwork to slow down the reception process. After pulling up my records, a nurse gave me some hand sanitizer and then escorted me into an exam room almost immediately after entering the office. In the exam room, she asked me some more details about my symptoms and then took some digital x-rays of the problem area. Their technology is all new and top rate. So Dr. Face was well prepared to start the diagnostic process as soon as he walked into the room. I liked him right away. He was patient and genuinely interested in all the background information that I could give him. It was a difficult problem, radiologically, with no clear area of decay, but he offered a two-step process to solve the problem with the least expensive remedy first, before going to the more invasive options. It is a great practice. I can see why our friends recommended SM Bay Dental to us.