The initial examination and recording of my current state of dental health by technical assistant Luis and Dr. Face in person seemed very thorough and only minimally uncomfortable (but that is normal for the radiological portion of the exam, and much less than in earlier times; in other words, some discomfort cannot be avoided).
Next, Dr. Face reviewed the images; explained things thoroughly; identified a problem area in one tooth; recommended a corrective procedure, which I readily acknowledged should be performed. Dr. Face's manner and diagnosis put me at ease, and I feel very comfortable with him, going forward. Of course, when he starts working on that tooth, that level of favorability may change ... LOL (Don't you just hate seeing LOL?)
Finally, I transitioned to the hygienist for my semi-annual cleaning. These appointments have usually been booked with a hygienist named Charlotte. She was not available, so Lauren did the honors. If the experience of having one's teeth cleaned can ever be pleasant, this was it. Had I not needed to keep my mouth open, I could have napped through the whole procedure.
Overall, I think SM Bay Dental has a lot of really good people in which they take justifiable pride. It is the place to go if you want to attain and/or maintain oral health.