I had a fantastic first visit experience at Santa Monica Bay Dental. Everyone was very friendly and helpful. I had Dr. Feist for my dentist, and she did a great job explaining everything to me. Most dentists will tell you just enough (in response to your questions) to get you out of the chair, but it's clear to me that Dr. Feist is passionate about dentistry...she could barely contain it and if I wanted, I feel like she would have given me a half hour lesson on whatever questions I had. She's a great dentist and I'm thankful to Yelp for alerting me to it.
Scott is there at the end for the check out process, and he helped explain the insurance situation in a way that made more sense to me. He also gave some great advice in how to get the most bang for the buck in terms of the timing of my dental care.
In short, they are friendly, professional, and good at what they do. I'll definitely be back.